Shipping
Australia Standard (Tracked): 2-4 business days | $9.95 flat rate
Australia Express (Tracked): 1-2 business days | $12.95 flat rate
Singapore Standard (Tracked): approx. 7 business days | $25 flat rate
Singapore Express (Tracked): approx. 3 business days | $40 flat rate
UK Standard (Tracked): approx. 7 business days | $30 flat rate
UK Express (Tracked) approx. 5 business days | $45 flat rate
Please note that we do not ship to the U.S. or Canada at this time.
It is important to us that our lovely customers receive our products in the most efficient way possible! This is why all our shipping options include tracking.
Please note that during busy periods (i.e. Christmas, New Year, big sale periods), our processing time may take a little longer than usual as we juggle everything, keeping in mind that we are a small business with real humans who work as hard as they can, but are still human! We promise to do our very best to be as quick as we can, and we thank you for your patience and support. If you do have any questions, please feel free to contact us, and we’ll do our best to assist you.
Returns & Exchanges Policy
Change of Mind
Due to hygiene reasons and the nature of our products, we are unable to accept returns or exchanges.
Damaged/Faulty/Incorrect Products
If your item is damaged or faulty, or we have somehow sent you the wrong product, please contact us ASAP, and we will work the issue out. This does not include natural wear and tear caused after you unpack your item, e.g. poor storage conditions, mishandling.
Returns Address:
Attn: Returns
Crimson CARE
33 Panorama Drive
Wantirna South
VIC 3152
Australia